Privacy policy
Last updated: 12 November 2026
This page explains what personal data LingAmor collects on lingamor.com, why, who receives it and what you can do about it. We collect as little as we need to answer you, teach you and get paid.
Who is responsible for your data
LingAmor is run by Sofia Dremucheva, a self-employed professional (trabalhadora independente) registered in Portugal.
- Tax number (NIF): 324099800
- Address: Travessa da Seara 61, 4450-270 Matosinhos, Portugal
- Email: info@lingamor.com
She is the data controller under the General Data Protection Regulation (GDPR). Write to the email above with any question about your data.
What we collect and why
| When | What | Why | Legal basis |
|---|---|---|---|
| You send a form on the site | Name, email or phone, your level, the club or course you chose, your message | To reply and to book you into a club or lesson | Steps taken at your request before a contract |
| You write to us on WhatsApp, Telegram, Instagram or by email | Your contact and what you write | To reply | Steps taken at your request before a contract |
| You book a call | Name, email, the time you picked | To hold the call | Steps taken at your request before a contract |
| You buy a course, a club pass or a lesson | Name, email, what you bought, the amount, payment status. We never see your full card number | To give you access, to teach you and to issue an invoice | Contract; legal obligation (tax and accounting rules) |
| You browse the site | Pages viewed, buttons clicked, approximate location (country, city), device and browser, the site you came from | To see which pages work and to improve the site | Our legitimate interest in understanding how the site is used. You can opt out, see "Cookies and analytics" |
Some forms on the site do not send anything to us directly: they open WhatsApp or Telegram with a ready-made message, and you decide whether to send it.
We do not sell your data, we do not use it for automated decisions and we do not send marketing emails unless you asked for them.
Children
Some of our classes are for children. A parent or guardian contacts us and books on the child's behalf; we do not knowingly collect data directly from children.
Who receives your data
We use these services to run the site and the school. Each one processes data only for the purpose listed.
| Service | What for |
|---|---|
| Tilda Publishing | Hosting of the site, storage of form submissions, built-in visit statistics |
| Google Analytics (Google Ireland Ltd) | Visit and click statistics |
| Stripe and Revolut | Payments |
| Calendly | Booking calls |
| WhatsApp (Meta), Telegram, Instagram (Meta), email | Messages you send us |
| ReviewLab | The reviews block shown on some pages |
| Google Fonts and YouTube | Fonts on every page; a video that loads only when you press play |
Some of these companies process data outside the European Economic Area, mainly in the United States. In that case the transfer is covered by the EU–US Data Privacy Framework or by the standard contractual clauses approved by the European Commission.
How long we keep it
- Enquiries and messages: up to 24 months after our last contact.
- Student and payment records, invoices: 10 years, as Portuguese tax law requires.
- Google Analytics: event data is deleted after 2 months; the Google Analytics cookie lasts up to 2 years.
Cookies and analytics
| Cookie | Set by | What for | Lifetime |
|---|---|---|---|
cookie_consent | lingamor.com | Remembers whether you pressed Accept or Decline on the cookie notice | 1 year |
_ga, _ga_MLZPZ6RXQW | Google Analytics | Tell one visitor from another in the statistics | Up to 2 years |
tildauid, tildasid | Tilda | Built-in visit statistics of the site platform | Up to 1 year / until the session ends |
Analytics starts when you open the site. If you press Decline on the cookie notice, Google Analytics is switched off for you on this device. You can also block or delete cookies in your browser settings at any time; the site keeps working without them. To change your choice later, delete the cookie_consent cookie for lingamor.com and the notice will appear again.
Your rights
Under the GDPR you can ask us to:
- show you the data we hold about you and give you a copy;
- correct it;
- delete it;
- restrict how we use it or object to its use, including for analytics;
- send it to you or to another provider in a common format.
Write to info@lingamor.com. We answer within one month.
If you think we handle your data wrongly, you can complain to the Portuguese data protection authority, Comissão Nacional de Proteção de Dados (CNPD), at cnpd.pt.
Changes to this policy
When we change how we handle data, we update this page and the date at the top.